Privacy Policy
Your privacy is important to All Recovery Towing. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services.
1. Information We Collect
We collect personal information that you provide to us when you request a service, contact us, or use our website. This information may include:
- Your name
- Contact information (phone number, email address, postal address)
- Vehicle information (make, model, registration number)
- Location information
- Payment information
- Any other information you provide to us
2. How We Use Your Information
We use your personal information for the following purposes:
- To provide and manage our services, including towing, mechanical repairs, and vehicle transport
- To communicate with you about your service requests and bookings
- To process payments
- To improve our website and services
- To comply with legal obligations
- To send you promotional materials and updates about our services (if you have opted in to receive them)
3. Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:
- Using secure servers to store your information
- Implementing encryption and other security technologies
- Limiting access to your information to authorized personnel
- Regularly reviewing our security practices
However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.
4. Sharing Your Information
We may share your personal information with:
- Service providers who assist us in providing our services (e.g., payment processors, IT support)
- Insurance companies (if you request us to liaise with them)
- Legal authorities if required by law
- Other third parties with your consent
We do not sell your personal information to third parties.
5. Cookies and Tracking Technologies
Our website may use cookies and other tracking technologies to collect information about your browsing behavior. This information is used to improve your experience on our website and to analyze trends. You can control the use of cookies through your browser settings.
6. Your Rights
You have the right to:
- Access your personal information
- Correct inaccuracies in your personal information
- Request deletion of your personal information
- Object to the processing of your personal information
- Withdraw your consent to the processing of your personal information
To exercise these rights, please contact us using the contact information provided below.
7. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of any third-party websites you visit.
8. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the revised policy will be effective immediately upon posting. We encourage you to review this Privacy Policy periodically.
9. Contact Information
If you have any questions or concerns about this Privacy Policy, please contact us at:
All Recovery Towing
Canberra, ACT
Phone: 0477 588 588
Email: info@artowing.com.au